Customer Service & AI in eCommerce – AI in eCommerce by NewEcom.AI

AI-Powered Customer Support: How Chatbots Are Changing eCommerce

eCommerce has grown massively in the digital era. It now uses Artificial Intelligence (AI) to improve customer experiences and make operations smoother. The rise of AI-driven customer support, especially chatbots,…

December 9, 2024

Voice Commerce and AI: The Future of eCommerce?

Technologies like voice shopping and AI are changing how we shop online. They make shopping easier and more advanced. Brands are using these technologies to better connect with customers and…

November 26, 2024

Revolutionizing Ecommerce: The Future of Conversational AI and UX in Shopping

As the ecommerce landscape evolves, businesses must stay at the forefront of technological advancements to provide exceptional shopping experiences. One such innovation is the fusion of Artificial Intelligence (AI) and…

November 4, 2024

How One Home Décor Marketplace Increased Conversion by 315% with AI-Powered Personalization

“AI has the potential to revolutionize the online shopping experience, particularly in specialized marketplaces like LetiFly. With ShopSmart, we enable customers to receive hyper-personalized recommendations that perfectly match their needs.” -…

November 4, 2024

How an AI Beauty Expert provides enhanced customer satisfaction through precision and trust.

For Yon-Ka Paris, beauty is synonymous with physical and mental harmony. Yon-Ka Paris develops treatments that offer a unique, multi-sensory, and deeply personal experience. Each product is meticulously crafted with…

November 4, 2024

AI Transformation in Ecommerce: From Efficiency to Revenue Growth with GenAI

AI Transformation in Ecommerce: From Efficiency to Revenue Growth with GenAI Artificial Intelligence has predominantly been employed to drive efficiency. Tasks such as process automation, data analysis, supply chain optimization,…

November 4, 2024

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The AI Revolution in B2B Marketplaces: Transforming the Path to Purchase

In the fast-growing world of B2B ecommerce, artificial intelligence (AI) is transforming the way businesses interact, shop, and make purchasing decisions. AI-powered conversational commerce reshapes the path to purchase by…

November 4, 2024

A women using a Virtual Shopping Assistant

Rethinking Ecommerce: How Conversational Commerce is Transforming Customer Interaction and Driving Business Success

The ecommerce landscape is constantly evolving, and what once worked for online businesses may no longer be enough. Traditional ecommerce models have typically followed a static approach: "Here is what…

November 4, 2024

A Strategic Shift in E-Commerce: Preparing for the AI-Driven Shopping Experience

As AI-powered search tools redefine the landscape of online content discovery, e-commerce is entering a pivotal moment of transformation. SearchGPT, Perplexity, Anthropic, Google Gemini or Amazon Ruffus promise to reshape…

November 3, 2024